Support

Support & Contact

1

License Recovery

If you have lost the email containing your license key or download links, please enter your registered email address to have it resent.


2

Manuals & Updates

Please refer to the PDF manual for detailed information on installation and usage. You can also check release notes for the latest version here.


3

FAQ

Before contacting support, please check our Frequently Asked Questions (FAQ) for immediate solutions.

Check FAQ →
4

Contact Support

If your issue is not resolved above, or for bug reports and pre-purchase inquiries, please contact us directly at the email address below. We typically respond within 2-3 business days.

Email Address support@seampro.jp

Information to include in your email:

  • Your Name
  • Inquiry Type (Pre-purchase / Installation / License etc.)
  • Order ID (if already purchased)
  • OS and Illustrator version (for bug reports)