The SeamPro development team (hereinafter referred to as "we" or "us") strives to ensure that customers are satisfied with our products. However, due to the nature of software, we have established the following refund policy.
We strongly recommend confirming the software's operation before purchasing. Please review the demo video and feature details carefully, and consider whether it will work as expected in your environment (OS and Illustrator version).
Customer satisfaction is our top priority. If you are not satisfied with SeamPro, you can receive a full refund within 30 days of purchase.
We understand that you may discover issues or inconsistencies after you start using the software. Whether you encounter technical problems that cannot be resolved or the product simply does not meet your expectations, we will provide a refund for any reason. Please purchase with confidence.
*Refunds will be processed through the payment platform Lemon Squeezy in accordance with their terms.
If you wish to request a refund, please contact our support desk.
Contact: support@seampro.jp
*Please be sure to include your Order ID.
Our product sales and payment processing are handled by the reseller Lemon Squeezy. The actual refund will be processed through their platform, and the time and method of processing will comply with their terms.